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Frequently Asked Questions

Quick answers about enrollment, payments, Moodle App, and support for your AdiShunya learning experience.

General Questions

1. What is AdiShunya?

AdiShunya is an e-learning platform powered by Adimyra Systems Pvt Ltd, providing Moodle-based courses that empower learners to upskill anytime, anywhere.

2. Who can join AdiShunya courses?

Our courses are open to students, professionals, and organizations — anyone eager to learn and grow through flexible, technology-driven education.

3. What makes AdiShunya unique?

We blend the reliability of Moodle with Adimyra Systems’ innovation in digital learning, offering certified programs, expert-led training, and 24/7 support for every learner.

Enrollment & Payment

4. How do I enroll in a course?

Visit our course catalog, choose your desired course, and click “Enroll.” You’ll be redirected to the payment page.

5. How do I pay for a course?

All payments are securely handled through Razorpay. After clicking “Enroll,” select Pay via Razorpay and complete the transaction using your preferred payment method — debit/credit card, UPI, or net banking.

Once your payment is successful, your course enrollment will be automatically activated on AdiShunya.

6. I completed payment, but I don’t see my course.

After successful payment, you will be redirected to the course page. If you close the window before redirection, simply log in again at adishunya.com/my — your course will appear under My Courses.

7. Can I access AdiShunya on the Moodle App?

Yes! Download the official Moodle App from Google Play or App Store.

  • Open the app and enter our site URL: https://adishunya.com
  • Login with your registered email and password (or Google login)
  • Once logged in, you’ll see your enrolled courses inside the app

If you make a new payment in your browser, simply return to the Moodle app — your course will automatically appear!

Course Access & Certification

8. How long do I have access to the course?

You’ll have full access to your course materials for the entire duration mentioned on the course page, including downloadable resources, assignments, and quizzes.

9. Do I get a certificate after completing the course?

Yes! Once you complete all lessons and quizzes, a digital certificate of completion will be issued directly on your dashboard, recognized by institutions and employers.

10. Can I learn at my own pace?

Absolutely. AdiShunya offers self-paced learning so you can study anytime, anywhere, on any device — without time restrictions.

Technical Support & Assistance

11. What if I forget my password?

Go to the password reset page, enter your email address, and follow the link sent to your inbox to reset it instantly.

12. I’m facing a payment issue. What should I do?

If your payment was deducted but the course isn’t showing, please contact us immediately at support@adishunya.com with your Razorpay Transaction ID. Our team will verify and activate your course within 24 hours.

13. How can I reach the support team?

You can reach us via email at support@adishunya.com or by phone at +91 92345 19911. Our support team is available 24×7 to guide you.

FAQ

Partnerships & Institutional Learning

14. Does AdiShunya offer corporate or school LMS solutions?

Yes. Through our parent company Adimyra Systems Pvt Ltd, we provide customized LMS implementation, ERPNext integration, and digital transformation services for schools, institutes, and corporate training programs.

15. How can I collaborate with AdiShunya?

Email your proposal to partnerships@adishunya.com and our partnerships team will get in touch with you.

Still have questions?

We’re here to help! Reach out to our support team for personalized assistance.

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